Chloe is a peer support worker in Toronto who credits the peer support she received for helping her navigate one of the most challenging times of her life. We spoke with Chloe about the important role of peer support for people facing mental health challenges and how it contributes to better mental health outcomes in Canada.
It’s not uncommon to feel lonely and disconnected as you navigate the thoughts, feelings and experiences caused by mental illness. The simple act of talking to someone who’s been through a similar experience can have a transformative impact on your ability to cope in those challenging times.
A peer support worker can help you feel understood in ways that friends and family might not be able to, and can provide a safe space to express yourself without fear of judgment. It helps us realise that we’re not alone in our struggles, validates our experiences and gives us hope that things will get better, as it has for others in similar situations to our own.
Chloe Chalmers, a peer support worker at a Toronto hospital, was inspired to become a peer support worker after receiving peer support herself.
“Peer support was a light for me in a sea of darkness I never thought I’d emerge from,” Chloe said, reflecting on the role of peer support in her recovery from a serious mental health challenge.
Today, she puts her empathy, compassion, resilience and problem-solving skills to good use by providing practical, flexible support to people in their darkest moments.
“We, as peer support workers, aren’t going to take your vitals or ask what medications you’re on. Our only job is to be there for the person,” she explains. This might include giving them a resource sheet, helping them feel more at home while in hospital, having a long conversation, or even just being a listening ear.
Five ways peer support helps:
- Reducing feelings of isolation
Speaking with others who have faced similar challenges creates a sense of understanding and connection. Hearing others’ stories can validate our feelings, helping us feel accepted and less alone. - Fostering hope and resilience
Speaking with someone about how they navigated similar challenges can provide a sense of hope and optimism, as well as empower us to take steps towards our own recovery. - Building a support network
One of the main roles of a peer support worker is to connect and be there when support is needed. This can include introducing us to other networks and communities of people with lived/living experiences and can lead us to become more aware of the strengths and supports we already have access to. - Learning practical tips
Peer support creates space to share coping mechanisms, resources, and advice based on our experiences. This provides specific, actionable tips that we can apply to our own mental health journey. - Breaking down barriers and stigma
Speaking openly with someone about your mental health can help normalize these conversations and make it easier to open up and ask for help. By breaking down barriers and encouraging open discussions, peer support can help us access care when we need it.
The Canadian Mental Health Association offers free peer support programs, both in-person and online. Reach out to your local CMHA branch to find out more.
